All orders are shipped directly from Korea straight to your doorstep. This means you're getting the freshest products straight from the source, without warehouse delays or extra handling.

At the moment, we only ship within the UK.

Yes — every product we sell is 100% authentic and sourced directly from trusted Korean distributors or official brand partners. We do not deal in replicas, grey-market goods, or parallel imports.

Orders usually take between 10 to 14 days to arrive. This allows time for international processing, customs clearance, and final delivery — but we always aim to get your products to you as quickly and safely as possible.

We offer a 30-day return window for unused, unopened items. Refer to our full Returns & Refunds Policy for step-by-step guidance.

We work directly with suppliers in Korea and skip unnecessary middlemen, warehousing, and third-party markups. That means better prices for you without compromising on quality or authenticity.

Never. All our stock is fresh, with long shelf lives and clearly labelled expiry dates. We do not sell anything past or close to its expiration — you’ll always receive products in their prime.

We’re here to help. Reach out to our support team anytime by visiting our Contact page and we’ll get back to you as quickly as possible.